When writing for the web, using plain language allows users to find what they need, understand what they have found, and then use it to meet their needs. It should also be actionable, findable, and shareable. It’s important to understand how what you are writing fits into the overall content strategy, what the content lifecycle entails, and who is involved in the process. People read differently online than they do when they read print materials.
Essential Skills & Abilities
- Understand proper spelling, rules of grammar and syntax, and appropriate use of citations in written communication
- Identify appropriate use of text-enriched media for both technical or nontechnical audiences
- Evaluate materials written by others to conform to web standards and readability best practices
- Prepare correspondence that clearly and concisely communicates facts and circumstances related to a project, product, or process